FREQUENTLY ASKED QUESTIONS
We do our best to represent each product accurately. Because wood is a natural material, slight variations in grain, tone, and texture are normal and make each piece unique.
After completing your order, a sales receipt is sent to the email address you provided during checkout. If you can’t find it, please check your spam folder or contact us at info@fineslicestudio.com and we’ll be happy to help.
If there’s an issue with your order or you wish to request a return, please contact us at info@fineslicestudio.com with your order details. We’ll guide you through the next steps and work with you to find a suitable solution.
More information is available on our Returns & Terms page.
Some items may be restocked, depending on demand and availability. If a product you’re interested in is currently out of stock, feel free to contact us — we’ll let you know if and when it’s expected to return.
We ship to the destinations shown during checkout. If your country or region isn’t listed, please contact us at info@fineslicestudio.com and we’ll see what we can do.
All products are made from carefully selected wood and wood-based materials, chosen for durability, appearance, and suitability for laser cutting. Natural variations in color and grain are part of the material’s character.
Some products can be customized or personalized. If you have a specific idea, contact us at info@fineslicestudio.com and we’ll be happy to discuss the possibilities.
Yes, depending on availability and complexity. Custom designs are reviewed individually and may require additional time and cost.
